{"created":"2023-06-19T09:16:03.811539+00:00","id":289,"links":{},"metadata":{"_buckets":{"deposit":"ec481efc-a103-492e-8fdd-4b09d819e807"},"_deposit":{"created_by":3,"id":"289","owners":[3],"pid":{"revision_id":0,"type":"depid","value":"289"},"status":"published"},"_oai":{"id":"oai:kaetsu.repo.nii.ac.jp:00000289","sets":["3:53:55"]},"author_link":["527","528","529"],"item_1_alternative_title_5":{"attribute_name":"論文名よみ","attribute_value_mlt":[{"subitem_alternative_title":"サービスギョウ ニ オケル キョウソウ ユウイ ニ ツイテ ヒンシツ ト シュウエキリョク ノ カンケイ"}]},"item_1_biblio_info_14":{"attribute_name":"書誌情報","attribute_value_mlt":[{"bibliographicIssueDates":{"bibliographicIssueDate":"2012-03-20","bibliographicIssueDateType":"Issued"},"bibliographicIssueNumber":"2","bibliographicPageEnd":"107","bibliographicPageStart":"89","bibliographicVolumeNumber":"54","bibliographic_titles":[{"bibliographic_title":"嘉悦大学研究論集"}]}]},"item_1_creator_6":{"attribute_name":"著者名(日)","attribute_type":"creator","attribute_value_mlt":[{"creatorNames":[{"creatorName":"岩崎, 勝彦"}],"nameIdentifiers":[{"nameIdentifier":"527","nameIdentifierScheme":"WEKO"}]}]},"item_1_creator_7":{"attribute_name":"著者名よみ","attribute_type":"creator","attribute_value_mlt":[{"creatorNames":[{"creatorName":"イワサキ, カツヒコ"}],"nameIdentifiers":[{"nameIdentifier":"528","nameIdentifierScheme":"WEKO"}]}]},"item_1_creator_8":{"attribute_name":"著者名(英)","attribute_type":"creator","attribute_value_mlt":[{"creatorNames":[{"creatorName":"Iwasaki, Katsuhiko","creatorNameLang":"en"}],"nameIdentifiers":[{"nameIdentifier":"529","nameIdentifierScheme":"WEKO"}]}]},"item_1_description_1":{"attribute_name":"ページ属性","attribute_value_mlt":[{"subitem_description":"P(論文)","subitem_description_type":"Other"}]},"item_1_description_11":{"attribute_name":"抄録(日)","attribute_value_mlt":[{"subitem_description":"サービス業は、我が国の生産するGDPの7割、また産業別就業者数の7割を占める(2010年)。製造業と比較して生産性の伸びが低いのはやむを得ないが、しかし今後サービス業の生産性をあげ、ものつくりと同様の「成長エンジン」として生産性や収益性を高める必要性があることも事実である。本稿では、ポーターの「ポジショニング論」とは異なる、日本が長年にわたり培ってきた「ものづくり現場」の発想(=『アーキテクチャ(設計思想)と組織能力の組合せ』)からみた「ポジショ二ング」の視点をベースに展開する。これは、所謂「擦り合せ型」ものづくりをサービス業の分野において適用した場合、どのような共通点や相違点があるのか、またその生産過程を調べることによって、収益力にどのように繋がっていくのかを、サービスの特徴を踏まえながら分析することを狙いとしている。身近な事例として、旅館・ホテル業を取り上げ、日本的サービス「おもてなし」が、どのような仕組みで品質を維持・安定させ、同時に収益力とどのように両立するのか、も併せて考察する。","subitem_description_type":"Other"}]},"item_1_source_id_13":{"attribute_name":"雑誌書誌ID","attribute_value_mlt":[{"subitem_source_identifier":"AA1171228X","subitem_source_identifier_type":"NCID"}]},"item_1_text_2":{"attribute_name":"記事種別(日)","attribute_value_mlt":[{"subitem_text_value":"研究ノート"}]},"item_1_text_3":{"attribute_name":"記事種別(英)","attribute_value_mlt":[{"subitem_text_language":"en","subitem_text_value":"Note"}]},"item_1_text_9":{"attribute_name":"著者所属(日)","attribute_value_mlt":[{"subitem_text_value":"嘉悦大学経営経済学部"}]},"item_files":{"attribute_name":"ファイル情報","attribute_type":"file","attribute_value_mlt":[{"accessrole":"open_date","date":[{"dateType":"Available","dateValue":"2012-03-20"}],"displaytype":"detail","filename":"KJ00007813164.pdf","filesize":[{"value":"631.2 kB"}],"format":"application/pdf","licensetype":"license_note","mimetype":"application/pdf","url":{"label":"KJ00007813164","url":"https://kaetsu.repo.nii.ac.jp/record/289/files/KJ00007813164.pdf"},"version_id":"2929f444-1e45-44ba-97e8-414a98ff0caf"}]},"item_keyword":{"attribute_name":"キーワード","attribute_value_mlt":[{"subitem_subject":"ものづくり","subitem_subject_scheme":"Other"},{"subitem_subject":"モジュラー","subitem_subject_scheme":"Other"},{"subitem_subject":"インテグラル","subitem_subject_scheme":"Other"},{"subitem_subject":"サービスの品質","subitem_subject_scheme":"Other"}]},"item_language":{"attribute_name":"言語","attribute_value_mlt":[{"subitem_language":"jpn"}]},"item_resource_type":{"attribute_name":"資源タイプ","attribute_value_mlt":[{"resourcetype":"departmental bulletin paper","resourceuri":"http://purl.org/coar/resource_type/c_6501"}]},"item_title":"サービス業における競争優位について : 品質と収益力の関係","item_titles":{"attribute_name":"タイトル","attribute_value_mlt":[{"subitem_title":"サービス業における競争優位について : 品質と収益力の関係"},{"subitem_title":"Competitive Advantage in Service Industry : Relationship between Quality and Profitability","subitem_title_language":"en"}]},"item_type_id":"1","owner":"3","path":["55"],"pubdate":{"attribute_name":"公開日","attribute_value":"2012-03-20"},"publish_date":"2012-03-20","publish_status":"0","recid":"289","relation_version_is_last":true,"title":["サービス業における競争優位について : 品質と収益力の関係"],"weko_creator_id":"3","weko_shared_id":3},"updated":"2023-06-19T09:22:13.184962+00:00"}